Lifetime Warranty
We warrant every piece against manufacturing defects for as long as you own it — free repairs on craftsmanship, stones and settings.
Free Lifetime Care
Free cleaning, inspections and re-polishing for life, plus free resizing within 60 days and discounted resizing forever after.
30-Day Price Match
Found a comparable certified lab-grown diamond for less? We’ll match the price and refund the difference within 30 days.
What’s Covered
Your OENLI jewelry is covered against defects in materials and craftsmanship for as long as you own it, at no cost to you.
- Loose or damaged prongs and settings — repaired or replaced free.
- Lost or loose side stones due to a manufacturing defect.
- Bent, warped or broken bands under normal wear.
- Rhodium re-plating on white gold pieces, on request.
A Few Limitations
The warranty covers manufacturing quality, not everyday wear-and-tear such as scratches, natural metal softening, or damage caused by accidents or improper handling. Routine maintenance and prudent care keep your piece in top condition for decades.
Care That Keeps It Brilliant
Free Resizing
Within 60 days of delivery, resizing is free. Afterward, a modest lifetime resizing service keeps your ring a perfect fit through every season of life.
Cleaning & Inspection
Send your piece in anytime for a complimentary professional clean, stone-tightening and inspection. We’ll return it sparkling and secure.
Repair & Restoration
From re-polishing to prong re-tipping, our atelier restores your jewelry to its original brilliance — with transparent pricing before any work begins.
The 30-Day Price Match Guarantee
We work hard to offer the fairest price on certified lab-grown diamonds — and we back it with a guarantee. If you find the same certified stone (or an identical finished piece) at a lower price from a qualifying retailer within 30 days of purchase, we’ll match it and refund the difference.
How to Request It
- Contact us within 30 days of purchase with a link to the lower-priced item.
- We verify the stone’s certificate, cut, color, clarity and carat match exactly.
- We refund the difference to your original payment method within 3 – 5 business days.